rbage Terms and Conditions — Know the Rules Before You Play

1 Acceptance of Terms

By accessing rbage at rbage.com, registering an account, making a deposit, or placing any bet, you confirm that you have read these Terms and Conditions in full and that you agree to be legally bound by them. These terms form the entire agreement between you and rbage regarding your use of the platform.

If you are accessing rbage on behalf of another person, you confirm that you have the authority to bind that person to these terms. rbage reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. The date at the top of this page reflects the most recent revision.

These terms should be read alongside the rbage Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and rbage.

2 Eligibility

To register and use rbage, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. rbage does not permit minors to register or play under any circumstances.
• You must be accessing rbage from a jurisdiction where online gaming is not explicitly prohibited by local law. It is your responsibility to determine whether online gaming is legal in your location before registering.
• You must not be a current employee, contractor, or immediate family member of an rbage employee or contractor.
• You must not have been previously excluded or banned from rbage or any affiliated platform.
• You must be acting on your own behalf and not as an agent for any third party.

rbage reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be immediately closed, all winnings will be forfeited, and any deposits made will be returned to the original payment method where possible.

3 Account Registration

Each player is permitted to hold one rbage account only. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a breach of these terms and will result in all accounts being suspended and all balances being forfeited.

When registering on rbage, you agree to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and a valid contact method. Providing false registration information is a breach of these terms and may constitute fraud.

You are responsible for maintaining the security of your rbage account credentials. Do not share your password with anyone. rbage will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact rbage support immediately via live chat.

rbage may require identity verification (KYC) before processing withdrawals or at any point during your use of the platform. Acceptable documents include a national ID card, passport, or driving licence. Failure to provide requested documents within a reasonable timeframe may result in account suspension.

4 Deposits and Payments

rbage accepts deposits in Bangladeshi taka via the following payment methods: bKash, Nagad, and Rocket. All deposits are credited to your rbage wallet instantly upon confirmation from the payment provider. rbage does not charge any fees on deposits.

The minimum deposit on rbage is ৳10. Maximum deposit limits vary by payment method and are displayed during the deposit process. rbage reserves the right to adjust deposit limits at any time.

• Deposits must be made from a payment account registered in your own name. rbage does not accept deposits from third-party accounts.
• If a deposit is made from an account not registered in your name, rbage reserves the right to void any winnings generated from that deposit and return the deposit amount to the original sender.
• rbage does not accept cash deposits or bank transfers from unverified sources.
• In the event of a failed deposit, contact rbage support with your transaction reference number. Do not attempt the same deposit multiple times without first confirming the status of the original transaction.

rbage monitors all deposits for signs of money laundering or fraudulent activity. Any account suspected of being used for financial crime will be suspended immediately and reported to relevant authorities. All funds in such accounts will be frozen pending investigation.

5 Withdrawals

Withdrawals on rbage are processed to the same payment method used for the most recent deposit. rbage does not process withdrawals to third-party accounts or payment methods not previously used on the account.

Standard withdrawal processing time on rbage is under 15 minutes for amounts within the standard limit. Larger withdrawals may require additional verification and may take up to 24 hours. rbage does not charge withdrawal fees.

• The minimum withdrawal amount on rbage is ৳100.
• Withdrawals can only be made from your real money balance. Bonus balance cannot be withdrawn until wagering requirements have been met in full.
• rbage reserves the right to request identity verification before processing any withdrawal, regardless of amount.
• Withdrawals requested during system maintenance periods may be delayed. rbage will notify players of scheduled maintenance in advance where possible.
• If a withdrawal is declined, the funds will be returned to your rbage wallet and you will be notified via your registered contact method.

rbage is committed to processing withdrawals quickly and reliably. Our target is a 98% withdrawal success rate. If you experience a withdrawal issue, contact rbage support via live chat and a support agent will assist you within minutes.

6 Bonuses and Promotions

rbage offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated in the relevant promotion, in addition to these general bonus terms.

• Welcome Bonus: The rbage welcome bonus is available to new players on their first deposit only. The bonus is credited automatically upon qualifying deposit. Wagering requirements must be met before the bonus balance can be withdrawn.
• Wagering Requirements: All bonuses carry a wagering requirement expressed as a multiplier (e.g., 20x). This means the bonus amount must be wagered the stated number of times before withdrawal is permitted. The specific multiplier for each bonus is stated in the promotion terms.
• Game Contributions: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%. Live casino games may contribute at a reduced rate. Check the specific promotion terms for contribution rates.
• Bonus Expiry: All bonuses on rbage have an expiry period. If wagering requirements are not met within the stated period, the bonus and any winnings generated from it will be forfeited.
• Abuse: rbage reserves the right to void bonuses and withhold winnings from any player found to be abusing the bonus system, including but not limited to creating multiple accounts, placing low-risk bets to meet wagering requirements, or exploiting promotional terms.

rbage reserves the right to modify, suspend, or cancel any promotion at any time. Players will be notified of material changes to ongoing promotions where possible. The decision of rbage on all bonus-related matters is final.

7 Game Rules and Fairness

All games available on rbage are provided by licensed third-party game providers including Playtech, PG Soft, JDB, and others. Each game operates according to its own published rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing a bet.

All games on rbage use certified Random Number Generator (RNG) technology. RNG systems are independently audited to ensure that game outcomes are genuinely random and cannot be predicted or manipulated. The published Return to Player (RTP) figures for each game reflect the certified values provided by the game developer.

• rbage does not alter game outcomes or RTP values.
• In the event of a game malfunction or technical error, rbage reserves the right to void affected bets and return stakes to players.
• Bets placed during a known software error are void regardless of outcome.
• rbage is not responsible for losses resulting from a player's misunderstanding of game rules.

If you believe a game result is incorrect, contact rbage support within 72 hours of the disputed round. Provide the game name, round ID, and a description of the issue. rbage will investigate and respond within 5 business days.

8 Prohibited Conduct

The following activities are strictly prohibited on rbage and will result in immediate account suspension, forfeiture of all balances, and potential legal action:

• Using automated software, bots, scripts, or any artificial intelligence tool to play games or interact with the rbage platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or errors for financial gain. Any winnings generated through exploitation of errors are void.
• Registering multiple accounts to claim bonuses more than once.
• Using rbage for money laundering, fraud, or any other illegal financial activity.
• Providing false identity information during registration or KYC verification.
• Attempting to reverse-engineer, hack, or interfere with the rbage platform or its underlying systems.
• Harassing, threatening, or abusing rbage support staff or other players.

rbage monitors all accounts and transactions for prohibited conduct. If you become aware of any activity that may breach these terms, please report it to rbage support immediately.

9 Account Suspension and Closure

rbage reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to provide requested identity verification documents within a reasonable timeframe.
• At the player's own request, including self-exclusion requests made through the Responsible Gaming page.
• Extended periods of account inactivity (accounts inactive for more than 12 consecutive months may be subject to a monthly inactivity fee as stated in the account settings).

If your rbage account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, rbage will process a withdrawal of your remaining real money balance to your registered payment method within 10 business days.

Players who wish to close their rbage account voluntarily can do so by contacting support via live chat. Voluntary account closure requests are processed within 24 hours.

10 Responsible Gaming

rbage is committed to providing a safe and responsible gaming environment. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm. rbage provides the following responsible gaming tools to all players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent.
• Self-Exclusion: Request a temporary or permanent self-exclusion from rbage at any time. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from rbage by requesting a cooling-off period of 24 hours, 7 days, or 30 days.

If you are concerned about your gaming behaviour or that of someone you know, visit the rbage Responsible Gaming page for detailed guidance and access to all available tools. rbage support is also available 24/7 to assist with any responsible gaming request.

11 Privacy and Data Protection

rbage collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on rbage, you consent to the collection and processing of your personal data as described in the Privacy Policy.

rbage uses your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. rbage does not sell your personal data to third parties. Data is shared with payment processors and game providers only to the extent necessary to deliver the rbage service.

rbage implements industry-standard security measures to protect your personal data, including encryption of data in transit and at rest. However, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials.

12 Limitation of Liability

rbage provides its platform on an "as is" and "as available" basis. While rbage makes every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

• rbage is not liable for any losses arising from platform downtime, technical errors, or interruptions to internet connectivity.
• rbage is not liable for any indirect, consequential, or incidental losses arising from your use of the platform.
• rbage's total liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the 30 days preceding the claim.
• Nothing in these terms limits rbage's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

Gaming involves financial risk. You should only play on rbage with money you can afford to lose. rbage is not responsible for any financial losses you incur as a result of gaming on the platform, provided that the games have operated correctly and in accordance with their published rules.

13 Changes to These Terms

rbage reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, rbage will notify players via a notice on the platform or via their registered contact method. The updated terms will take effect from the date stated in the notice.

If you do not agree with any changes to these terms, you should stop using rbage and request account closure. Continued use of the rbage platform after the effective date of any changes constitutes your acceptance of the revised terms.

The version of these terms displayed on this page at any given time is the current binding version. Previous versions are not binding and are not available for reference.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the rbage support team. We are available 24 hours a day, seven days a week.

rbage takes all complaints seriously. If you are not satisfied with the initial response from our support team, you may escalate your complaint by emailing [email protected] with the subject line "Formal Complaint". rbage will acknowledge formal complaints within 24 hours and provide a full response within 5 business days.